Contact Us
Thank you for your interest in North American Rescue, LLC. If you would like to provide product feedback, please use our product feedback form. If you have any questions, comments or suggestions regarding our website or services, please send an e-mail to [email protected] and we will contact you within 24 hours of your submission.
Customer Solutions offers extended hours of availability to support our west coast customers. Business hours are Monday - Friday, 8 am to 7 pm EST.
North American Rescue, LLC
35 Tedwall Court
Greer, SC 29650-4791
Phone: 864-675-9800
Fax: 864-675-9880
CUSTOMER SOLUTIONS:
Over the past few years, we have been working diligently to provide our customers a world class service and support experience each and every time they call. We have responded to customer requests to provide free technical support, fast delivery of in-stock items and 100% satisfaction guarantee.
Contact our Customer Solutions Specialists Monday - Friday, 8am ‑ 7pm EST:
Phone: 888-689-6277
Email: [email protected]
Military Sales:
Dave Jones
Executive Director, Military Sales
[email protected]
Mitch Pearce
Director, Military Sales
[email protected]
Navy/Marine Corps/Coast Guard
Rob McCall
Director, Military Sales
[email protected]
Army/National Guard/Space Force
Jim Gillem
Director, US Army Programs
[email protected]
Army
Ric Stockton
Director, USMC and USAF Programs
[email protected]
Marine Corps/Air Force
Ricardo Flores
Director, Military Sales USSOCOM
[email protected]
USSOCOM
Public Safety Sales:
Matt McCartySenior Director, Public Safety Sales
[email protected]
Chuck Bolin
Director, Homeland Security/Department of State/Fed Gov
[email protected]
Chris Hoyne
Senior Director, Community Preparedness Sales
[email protected]
JD Stewart
Director, Workplace Safety
[email protected]
Robbie Bryant
Program Manager, Workplace Safety / Community Preparedness
[email protected]
International Sales:
Jonathan BevilleExecutive Director, International Sales
[email protected]
Europe, Middle East, NATO
Corina Bilger
Director, International Sales
[email protected]
Latin America, Asia Pacific
INTERNATIONAL ORDERS
For international orders, please contact our International Customer Service representative beforehand with a list of your item numbers so that we may provide you with a custom quote. For your convenience, we recommend sending your list via email. You may also call 1‑888‑689‑6277 Monday - Friday, between 8AM - 7PM EST.
Executive Director, International Sales
[email protected]
Europe, Middle East, NATO
EU Instructions for Use (IFU)
Listed below are links to CE-marked IFU versions for specific products.
| Item Number | Product Name | EU IFU Link |
|---|---|---|
| 60-0001-EU | Raven Model 90C BiFold Litter | Click Here |
| 60-0002-EU | Talon II Model 90C Collapsible Handle Litter | Click Here |
| 60-0008 | Adjustable IV Pole | Click Here |
| 60-0014-EU | Litter Stands (Set of 2) - 33 in. | Click Here |
| 60-0029-EU | OSL Litter Stands (Set of 3) | Click Here |
| 60-0024 / 60-0027 | OSL Oversized Litter Back Rest / Talon Back Rest | Click Here |
| 60-0041-EU / 60-0063-EU | Wheeled Litter Carrier with / without Case | Click Here |
INTERNATIONAL ORDERS
For international orders, please contact our International Customer Service representative beforehand with a list of your item numbers so that we may provide you with a custom quote. For your convenience, we recommend sending your list via email. You may also call 1‑888‑689‑6277 Monday - Friday, between 8AM - 7PM EST.
Jonathan Beville
Executive Director, International Sales
[email protected]
Europe, Middle East, NATO
Corina Bilger
Director, International Sales
[email protected]
Latin America, Asia Pacific